Smart Reviews by Gencosys
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Review Management Made Simple

Turn Customer Feedback Into Better Reviews & A Stronger Business.

Collect customer feedback, manage Google reviews, respond faster, and discover unhappy customers before they become lost customers.

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  • No credit card required
  • Quick setup
  • Trusted by growing businesses
9:41 ●●●

The Food Corner

Lucknow

How was your experience?

Excellent

Share details of your experience at the place (optional)
Add photos and videos
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Google

Google Review
Management

Private Customer
Feedback

QR Code
Campaigns

AI Reply
Assistant

Smart
Analytics

Instant
Alerts

The Problem

Your customers are talking.
Are you listening?

Every customer has a story. Smart Reviews helps you hear them, understand them, and turn feedback into growth.

Unhappy Customers

Negative experiences often remain invisible until they become public complaints.

Hidden risk

Missed Feedback

Businesses don't know why customers aren't coming back.

Lost insight

Slow Responses

Late responses can turn a small issue into a big reputation problem.

Reputation risk
Simple 4-step process

How It Works

Get started in minutes. It's simple, fast and effective.

01

Create Your Profile

Add your business and connect
Google.

02

Share Your QR Code

Place your QR code at your counter, table, invoice or website.

03

Collect Feedback

Customers rate and share their genuine experience.

04

Respond & Improve

Manage Google reviews and private feedback from one dashboard.

Powerful Features for Growing Businesses

Everything you need to manage your online reputation and build stronger customer relationships.

View All Features
The Food Corner

Welcome Back!

Here's what's happening with your business.

1,284

Total Feedback

▲ +12%

842

5 Star Reviews

▲ +18%

211

4 Star Reviews

▲ +6%

87

Negative Feedback

▼ -4%

Reviews Trend

Last 6 months

Google Reviews Private Feedback
200 150 100 50 0 Jan Feb Mar Apr May Jun

Rating Distribution

  • 5 842
  • 4 211
  • 3 84
  • 2 31
  • 1 12

Your Reputation
at a Glance

Simple. Clear. Actionable.

4.6★

Average Rating

+18%

Reviews this month

87%

Response Rate

76%

Feedback Recovery

Pricing

Simple Pricing.
Powerful Reputation Management.

Choose the plan that fits your business. Upgrade anytime.

Most Popular

pro

For growing businesses update see

₹799 / month
  • Up to 5 Locations
  • 10,000 feedback per month
  • Advanced Analytics
  • AI Responses
  • Priority Support
  • Dedicated Account Manager

Growth

For growing businesses

₹799 / month
  • Plan features will be updated soon.

Starter

Perfect for small businesses

₹499 / month
  • Plan features will be updated soon.
Testimonials

Trusted by Businesses Like Yours

Join hundreds of businesses who are building a better reputation with Smart Reviews.

"Smart Reviews helped us identify customer issues early and improve our service. Our Google reviews have increased significantly!"

R

Rahul Sharma

Restaurant Owner, Lucknow

"The private feedback feature is a game changer. We can now resolve issues before they reach Google."

P

Priya Verma

Clinic Owner, Kanpur

"Easy to use, great support, and very insightful analytics. Highly recommended for any business."

A

Amit Singh

Salon Owner, Delhi

"The QR code at our counter made it so simple for customers to share feedback. We now respond to every review within a day."

N

Neha Gupta

Boutique Owner, Lucknow

FAQs

Frequently Asked Questions

Everything you need to know about Smart Reviews.

Customers scan your QR code and rate their experience. Ratings of 4-5 stars are redirected to your Google Reviews page, while 1-3 star feedback is collected privately so you can resolve issues quickly.

No. Private feedback is visible only inside your Smart Reviews dashboard. You can read it, follow up with the customer and resolve the issue.

Yes. Connecting your Google Business Profile lets us sync your reviews, redirect happy customers to Google and let you reply from one dashboard.

Yes. The Pro plan supports up to 5 locations with branded QR codes for each. Starter and Growth plans include 1 business location.

For every new review, the assistant suggests a polite, relevant reply. You can edit it as you like before posting, so you stay in control of your brand voice.

Get started today

Your next review could be an opportunity.

Start collecting feedback and managing your reputation smarter.

  • No credit card required
  • Quick setup
  • Upgrade anytime
Start Free Trial View Pricing